A multidisciplinary team

The people behind every placement

Our teams bring together clinical, coordination and frontline expertise so every young person is supported by the right people at the right time.

Registered Nurses

Providing clinical oversight and coordinating the health needs of young people in our care.

Mental Health Coordinators

Supporting the psychological wellbeing of young people and guiding trauma-informed responses.

Care Coordinators

Leading each young person’s care plan and coordinating their care team day to day.

Community Service & Client Engagement Officers

Connecting young people with community, culture, education and support services.

Youth Workers

Our frontline team, building trusted relationships and consistency in the daily life of each home.

Property Coordinators

Maintaining safe, welcoming homes that give young people stability and dignity.

Trained & trusted

How we prepare our people

Before anyone joins a young person’s care team, we make sure they are ready. External qualifications are validated, and our in-house component provides clinical oversight from our registered nursing team, rather than replacing external credentials.

All care staff complete Therapeutic Crisis Intervention training, hold current Working with Children Checks and national police clearances, and receive ongoing supervision, training and development at every stage.

Our team

Meet some of the people behind HCS

Vikki Giles

Programs & Comms Manager · TCI Trainer

Vikki leads programs and communications across our community and disability services and is our in-house Therapeutic Crisis Intervention (TCI) Trainer, having implemented TCI across the organisation. She brings broad experience in the disability and community sector and is a published author on autism and inclusion in early childhood.

Esther Kongo

Care Coordinator

Esther brings over six years of experience across the disability, youth work and health care sectors, along with two years in early childhood and education. She holds a Diploma of Early Childhood Education and Care and an Advanced Diploma of Community Sector Management.

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Amy Asare

Clinical Lead · Registered Nurse

Amy is a Registered Nurse providing clinical leadership at HCS, with oversight of the health and wellbeing of the young people in our care. [ Full bio to come ]

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Pagan Malcolm

Lead Writer · Compliance Administrator

Pagan is our Lead Writer and Compliance Administrator, specialising in tender and submission writing and communications across the disability and community services sector. She combines clear, persuasive writing with a strong eye for compliance, supporting HCS to communicate its work and put forward well-crafted funding and service submissions.