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Our Services
Specialised out-of-home care across a full spectrum of need, from emergency placements at short notice to long-term homes that last until a young person turns 18.
Placement types
The right placement for the young person
Every young person’s needs are different. We offer a range of placement types and work with the Department to match each young person to the setting that best supports their safety and healing.
Emergency & crisis placements
Safe, stable accommodation arranged at short notice for young people who need somewhere secure today, with 24/7 support in place from the first night.
Short-term residential care
Care of up to three months focused on stabilisation, assessment and planning the young person’s transition to a more suitable long-term arrangement.
Long-term residential care
Stable homes and consistent care teams that provide continuity and belonging for young people in care through to the age of 18.
Group foster care arrangements
Supported group care settings that offer a family-style environment for young people who benefit from a shared home.
How we care
Small, stable teams.
Evidence-based care.
Our placements are built on small, stable, structured teams that give young people a calm, consistent routine. We adhere strictly to evidence-based models of care, including Therapeutic Crisis Intervention and trauma-informed care.
As young people grow, we support their transition towards more independent living through co-tenanting models, semi-independent setups and independent living, and we work alongside foster care and family reunification initiatives wherever that is in the young person’s best interests.
See our Model of CareFor other organisations
Workforce and training
Beyond our own placements, we support the wider sector. Other organisations can draw on our experienced Youth Workers and our in-house training to strengthen their own teams.
Casual and contract Youth Workers for your organisation
Need experienced Youth Workers at short notice? We can contract our team out to other organisations on a casual or ongoing basis, whether you are covering leave, filling a roster gap, or scaling up to meet demand.
- Trauma-informed and trained in Therapeutic Crisis Intervention (TCI)
- Experienced with young people in crisis and out-of-home care
- Qualified and screened, with Community Services qualifications, a Working with Children Check and a police clearance
- Available for casual shifts, short-notice relief or ongoing contract placements
- Reliable, professional people who settle into your team quickly
Clinical competency training
Our registered nursing team delivers a practical, non-accredited training program that builds the confidence and hands-on capability of youth and support workers across 13 core clinical competencies:
Autism Complex bowel care Catheter (SPC and IDC) Dementia support Diabetes management Dysphagia Epilepsy and Midazolam Enteral feeding (PEG) management Manual Handling Medication management Palliative care Ventilation support Wound care
First aid training
We also offer nationally recognised first aid units for staff and teams:
HLTAID009
Provide cardiopulmonary resuscitation
CPR for adults, children and infants, in line with Australian Resuscitation Council guidelines. Commonly refreshed each year.
HLTAID011
Provide first aid
The standard workplace first aid unit, covering the response to a wide range of injuries and emergencies. Includes the CPR skills from HLTAID009.
HLTAID012
Provide first aid in an education and care setting
First aid for people working with children, adding infant and child care plus asthma and anaphylaxis response. Meets ACECQA requirements for educators.
Enquire about staffing or training
Tell us about your organisation and what you need, and we will be in touch.
Prefer to email us directly? [email protected]